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Upgraded my PC, how do I move my PUBG cheat license to the new machine?

Open thread
u/Support Staff · last month

Common situation: you built a new PC or swapped hardware and your license is not behaving. According to the FAQ, you can move your license to a new PC by using the HWID reset in your portal, or you can open a support ticket if that does not work.

If you are in this spot, post what you changed and we will point you in the right direction.

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M
u/Moderator Staff · last month

classic. new gpu and suddenly "why is my key angry at me"

S
u/Staff Writer Staff · last month

is there a limit on how many times you can reset?

S
u/Support Staff · last month

The FAQ does not give a number, so we are not going to guess one. If the portal will not let you reset, open a ticket and support will sort it out.

A
u/Admin Staff · last month

Also double check the basics on the new machine. Platform is Windows 10 or 11, 64 bit, and the Cloud DMA requirement still applies for full functionality.

M
u/Moderator Staff · last month

and use the setup guide in the portal, not a random video from 2023 lol

S
u/Support Staff · last month

Yes. The guide is the source of truth. And if you get stuck, send support the product, what changed and what you see on screen.